Island Coverage · 98110
Sub-Zero repair in Port Madison
The quiet north shore and the Agate Pass side, far enough out that a warm refrigerator is worth reporting early in the day.
Getting to Port Madison
The north shore is the furthest point on the route. A warm refrigerator reported in the morning gets picked up the same day; reported at five, it usually cannot.
Large kitchens with paired columns — a refrigerator and a freezer as separate cabinets — where one side failing is the usual call.
Everything is done in the cabinet. Built-in and integrated Sub-Zero units are diagnosed where they stand, and where a unit has to come out for access, the custom panel comes off first and goes back on square.
What we handle here
- Refrigerator Repair Built-in and integrated Sub-Zero refrigerator diagnostics — dual-compressor cooling faults, defrost circuits, condensers and control boards, worked on in the cabinet.
- Freezer Repair Freezer drawers and columns that have lost their hold — soft ice cream, frost sheets, failed defrost heaters and alarms that will not clear.
- Ice Maker Repair Clear-ice and standard Sub-Zero ice makers — short fills, hollow cubes, stalled harvests and supply restrictions traced back to the source.
- Wine Cooler Repair Dual-zone wine storage that will not hold a setpoint — drifting zones, condensation on the glass, noisy evaporator fans and dead zone sensors.
From the island
What the callbacks sound like
5.0 / 51,887 reviews
The wine unit had drifted four degrees between zones for a year. It turned out to be a zone sensor, not the compressor two other people had quoted for. Straightforward, and honest about it.
Roland F.Port Madison · Sep 2025 Short fills and undersized cubes, and two other outfits had already told me the module needed replacing. He measured the fill time, found the inlet valve barely opening, and changed just the valve.
Emil V.Port Madison · Nov 2025 Display threw a zone error and then both compartments started drifting together, which felt terminal. It was a control board input. He was clear on cost before opening anything, and the $89 came off the total.
Bridget N.Agate Pass · Aug 2025
Port Madison
Book a visit in Port Madison
Book online with the model number and what the unit is doing, or call it in. Port Madison is 18 minutes from the terminal, so a morning booking almost always lands the same day.
Call (206) 339-4211- Hours
- 8:00 am – 8:00 pm, seven days
- Phone
- Answered 24/7
- Service call
- $89, credited in full against an approved repair
- Covering
- Winslow · Rolling Bay · Lynwood Center · Port Madison
Online booking
Take a slot on the island run
- Pick the day and the window that suits you.
- Add the model number off the frame inside the fresh-food door, plus what the unit is doing.
- We confirm a two-hour window planned around the sailing schedule.
Rather talk it through? The line is answered 24/7 on (206) 339-4211, and the crew works 8:00 am – 8:00 pm, seven days.
The visit is a flat $89 service call — the crossing, the temperature log and a full diagnosis. It comes off the total in full if you approve the repair, and the repair price is agreed in writing before anything is opened.