Sub-Zero · Bainbridge Island
Refrigerator Repair
Built-in and integrated Sub-Zero refrigerator diagnostics — dual-compressor cooling faults, defrost circuits, condensers and control boards, worked on in the cabinet.
What people describe on the phone
If one of these is close to what your unit is doing, it is a fault we see regularly and one with a known route to a fix.
- Fresh-food side has crept into the high 40s while the freezer is still rock solid
- Compressor runs almost constantly and the base grille is pushing out warm air
- Service light or "vacuum condenser" message keeps coming back after cleaning
- Water collecting under the crisper drawers and freezing into a sheet
How the visit runs
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Log the compartment
Air temperature read at the top and bottom of the fresh-food section over a full cycle, not a spot check on the door display.
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Split the systems
On dual-compressor cabinets each side is tested independently, which is what tells us whether this is an evaporator fault or a sealed-system one.
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Airflow and defrost
Evaporator fan, defrost heater, thermistors and drain line — the four parts responsible for most warm fresh-food calls.
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Condenser and control
Condenser cleaned and checked for restriction, control board outputs verified against the fault the unit is reporting.
What it costs
A range before we come, a firm number before we start
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
The ranges below are the repair itself — parts and labour, done in the cabinet. Where a job lands inside its range depends on the model, the part and how much of the kitchen has to come apart to reach it.
You get the figure for your unit in writing once the diagnosis is finished and before any work begins. Nothing is ordered and nothing is opened until you have agreed to it.
- Door gasket or seal replacement
- $280–$640
- Evaporator or condenser fan motor
- $310–$700
- Defrost heater, thermostat or sensor
- $290–$640
- Ice maker, water valve or supply line
- $260–$860
- Electronic control board
- $430–$890
- Compressor or sealed-system repair
- $1,340–$3,120
For comparison A comparable built-in replacement, before installation and cabinetry work, sits at $11,680–$23,070. That is the sum worth holding a repair against before anyone writes a cabinet off, and it is why we price the repair first.
From the island
What the callbacks sound like
5.0 / 51,036 reviews
We are up a long gravel drive and most trades will not commit to a time. We got a two-hour window and the van arrived inside it. Compressor relay, swapped on the spot.
Ned & Josie B.Rolling Bay · Nov 2025 Refrigerator column sat near fifty for a week while the freezer ran fine. He pulled the base grille, showed me the condenser packed with dog hair, then found the evaporator fan seized behind it.
Meret H.Port Madison · May 2026 Water was freezing into a sheet under the crisper drawers. Blocked drain plus a cracked heater clip; he cleared it that visit and ordered the clip. One star off because the second crossing took eight days.
Ansel W.Eagle Harbor · Aug 2025
Refrigerator Repair
Book a refrigerator diagnostic
Pick a slot online with the model number and what the unit is doing, or call it in. Same-day is normal for anything booked before noon anywhere on Bainbridge Island.
Call (206) 785-2960- Hours
- 8:00 am – 8:00 pm, seven days
- Phone
- Answered 24/7
- Service call
- $89, credited in full against an approved repair
- Covering
- Winslow · Rolling Bay · Lynwood Center · Port Madison
Online booking
Take a slot on the island run
- Pick the day and the window that suits you.
- Add the model number off the frame inside the fresh-food door, plus what the unit is doing.
- We confirm a two-hour window planned around the sailing schedule.
Rather talk it through? The line is answered 24/7 on (206) 785-2960, and the crew works 8:00 am – 8:00 pm, seven days.
The visit is a flat $89 service call — the crossing, the temperature log and a full diagnosis. It comes off the total in full if you approve the repair, and the repair price is agreed in writing before anything is opened.